Categories of Gathered Information
Personal Details: These encompass, but are not confined to, identifiable information such as your name, email address, telephone number, and any other specifics voluntarily provided to us either through our website contact form or through any other correspondence with our company.
Usage Metrics: Our system also logs how our website is navigated and utilised. Such data encompasses aspects like your device’s Internet Protocol (IP) address, the type of browser and its version, the specific pages of our site you visit, visitation dates and times, the duration spent on these pages, along with additional diagnostic details.
Methods of Data Collection
Data collection is executed through various approaches, including:
- Direct engagements on our site, such as form submissions or communications initiated by you.
- Automated tools or interactions during your journey across our site. This includes the collection of usage statistics, IP addresses, and details acquired via cookies and similar tracking technologies.
Purposes Behind Data Collection and Usage
The acquisition of information is crucial for tailoring our services to better meet your preferences and requirements. Specifically, your data is utilised for:
- Maintaining our website’s functionality.
- Informing you of alterations to our site.
- Enabling your engagement with interactive site features at your discretion.
- Delivering customer care and support.
- Compiling analyses or valuable insights to enhance our website.
- Monitoring our website’s usage.
- Identifying, preventing, and addressing technical concerns.
- Dispatching updates, promotions, and information regarding our services that might interest you.
- To fulfil our service obligations.
Data Security Measures
The sanctity of your data stands as a cornerstone of our operations at Channel One IT Services. We employ state-of-the-art measures such as SSL encryption to shield your personal data against unauthorised access or misuse. However, it's important to acknowledge the inherent vulnerabilities of online data transmission and electronic storage, preventing us from assuring absolute security.
Data Handling Protocols
Our allegiance to user data protection is unwavering. Through rigorous security assessments and organisational protocols such as restricting data access to essential personnel only, we steadfastly work towards mitigating data breach risks and securing your data.
Cookie Usage Policy
To enrich your online experience, our website utilises cookies. While the default setting on most browsers may accept cookies, you hold the autonomy to configure your browser to refuse them, should you so choose.
Your Privacy Rights
Within our operating framework, you are entitled to:
- Access the personal data we possess about you.
- Correct any inaccuracies in the data we hold.
- Erase your personal data from our records.
- Object to our processing of your personal data.
- Limit the processing of your personal data.
- Facilitate the transfer of your data to a different service provider.
Privacy Policy Amendments
Our Privacy Policy is subject to amendments over time. Should any changes occur, we will ensure visibility of the updated policy on our website. Regularly reviewing this policy is recommended to stay informed of how we protect your data.
Reaching Out to Us
For inquiries or further clarification regarding our Privacy Policy, feel free to connect with us:
- Channel One IT Services
- Sharjah Media City, Sharjah, UAE.
- Email at info@channeloneitservices.com.